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Privacy Policy

PRIVACY POLICY


This policy applies to the site: LS Bilodeau


Last update date: October 6, 2020


Respecting your privacy is of the utmost importance.


This privacy policy is intended to explain:


How your personal information is collected and processed. Personal information includes any information that can identify you. This includes your first and last name, age, postal address, email address, location, or IP address. "Personal information" is also used synonymously with "personal data" in accordance with European Regulation 2016/679;


Your rights regarding this information;


Who is responsible for the processing of collected and processed personal information;


To whom this information is transmitted;


Possibly, the site's policy on cookies.


1. COLLECTION OF PERSONAL INFORMATION


We collect the following personal information:


Name
First name
Postal address
Postal code
Email address
Phone/fax number
Credit card number
Preferences (musical, literary, cinematic, etc.)


The personal information we collect is collected through the collection methods described below, in the "Forms and Collection Methods" and following sections.


2. FORMS AND COLLECTION METHODS


Your personal information is collected through the following methods:


Website registration form
Order form
Contests


We use the information collected for the following purposes:


Order tracking
Information/Promotional offers
Statistics
Contact
Website management


3. INTERACTIVITY


Your personal information is also collected through the interactivity that may occur between you and our website. This information is collected through the following means:


Correspondence
Information for promotional offers


We use the information collected for the following purposes:


Statistics
Contact
Website management


4. LOG FILES AND COOKIES


We collect certain information through log files and cookies. These files allow us to process statistics and information about traffic, facilitate navigation, and improve the service for your comfort.


Under the General Data Protection Regulation (European Regulation 2016/679), for the use of cookies involving the storage and analysis of personal information, your consent is necessarily required.


In addition, this consent is considered valid for a maximum of thirteen (13) months. At the end of this period, we will ask for your authorization again to record cookies on your hard drive.


a) Description of cookies used by the site


These mainly include the following information:


IP address
Operating system
Pages visited and requests
Connection time and day


The use of such files allows us to achieve the following objectives:


Service improvement and personalized welcome
Creation of personalized consumption profiles
Order tracking
Statistical studies


b) Objection to the use of cookies by the site


You can oppose the recording of these cookies by configuring your navigation software.


In the event that you decide to disable cookies, you can continue your browsing on the site. However, any dysfunction of the site caused by this manipulation cannot be considered our responsibility.


5. SHARING OF PERSONAL INFORMATION


The personal information collected by the site is not transmitted to any third party and is only processed by us.


6. DURATION OF STORAGE OF PERSONAL INFORMATION


The person in charge of processing personal information will keep in its computer systems the information collected from the site and under reasonable security conditions for a duration of: 180 days.


7. HOSTING OF PERSONAL INFORMATION


Our site is hosted by: CDID, whose headquarters is located at the following address:


11535 1st Street #190, Saint-Georges, QC G5Y 7H5


The host can be contacted at the following phone number: 418-227-7767.


The information we collect and process is exclusively hosted and processed in Canada.


This transfer of personal information outside the European Union is justified because the headquarters or main address of the entity owning the site is located there.


8. PERSON IN CHARGE OF PROCESSING PERSONAL INFORMATION


a) Person in charge of processing personal information


The person in charge of processing personal information is: Melissa Bilodeau. She can be contacted as follows:


Email: melissa@lsbilodeau.com
Phone: 418-484-2013


The person in charge of processing personal information is responsible for determining the purposes and means used for the processing of personal information


b) Obligations of the person in charge of processing personal information


The person in charge of processing personal information undertakes to protect the personal information collected, not to transmit it to third parties without informing you, and to respect the purposes for which this information was collected.


Moreover, the person in charge of processing personal information undertakes to notify you in the event of rectification or deletion of personal information, unless this would entail formalities, costs, or steps disproportionate to them.


In the event that the integrity, confidentiality, or security of your personal information is compromised, the person in charge of processing undertakes to inform you by any means.


9. RIGHT OF OBJECTION AND WITHDRAWAL


You have the right to object to the processing of your personal information by the site ("right of objection"). You also have the right to request that your personal information no longer be included, for example, in a mailing list ("right of withdrawal").


To exercise your right to object to the processing of your personal information or to request the withdrawal of your personal information, you must follow the following procedure:


________


10. RIGHT OF ACCESS, RECTIFICATION, AND DELETION


You can access, update, modify, or request the deletion of information about you, following the procedure outlined below:


________


11. GENERAL PRINCIPLES REGARDING THE COLLECTION AND PROCESSING OF PERSONAL INFORMATION UNDER EUROPEAN REGULATION 2016/679


In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of your personal information adhere to the following principles:


Lawfulness, loyalty, and transparency: your personal information can only be collected and processed with your consent. Whenever personal information is collected, it will be indicated that your personal information is collected and for what reasons your personal information is collected;


Limited purposes: the collection and processing of personal information are carried out to meet one or more specific objectives defined in this privacy policy;


Minimization of the collection and processing of personal information: only the personal information necessary for the proper execution of the objectives pursued by the site is collected;


Reduced retention of personal information over time: personal information is kept for a limited period of which you are informed;


Integrity and confidentiality of collected and processed personal information: the person in charge of processing personal information undertakes to guarantee the integrity and confidentiality of the collected personal information.


To be lawful and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal information can only take place if they meet at least one of the following conditions:


You have expressly consented to the processing;


Processing is necessary for the performance of a contract;


Processing responds to a legal obligation;


Processing is explained by the need to safeguard your vital interests or those of another natural person;


Processing can be explained by a necessity related to the performance of a task carried out in the public interest or which falls within the exercise of public authority;


Processing and the collection of personal information are necessary for the legitimate and private interests pursued by the person in charge of processing personal information or by a third party.


12. DATA PROTECTION OFFICER UNDER EUROPEAN REGULATION 2016/679


The following person has been appointed to the position of Data Protection Officer: Melissa Bilodeau.

The role of the Data Protection Officer is to ensure the proper implementation of applicable European legislative provisions relating to the collection and processing of personal information. It is sometimes called DPO (Data Protection Officer).

The Data Protection Officer can be reached as follows:

Email: melissa@lsbilodeau.com
Phone: 418-484-2013


13. ADDITIONAL RIGHTS UNDER EUROPEAN REGULATION 2016/679

In accordance with European regulations concerning the processing of personal information, you also have the following rights.

For the person in charge of processing personal information to comply with your request, you must communicate to her: your first and last name and your email address.

The person in charge of processing personal information is required to respond to you within a maximum period of thirty (30) days.


a) Right to the portability of personal information

You have the right to request the portability of your personal information held by the site to another site, in accordance with the procedure below:

________


b) Right not to be subject to a decision based solely on an automated process

In accordance with the provisions of European Regulation 2016/679, you have the right not to be subject to a decision based solely on an automated process if the decision produces legal effects concerning you or significantly affects you in a similar way.


c) Right to appeal to the competent authority

In the event that the person in charge of processing personal information decides not to respond to your request and you wish to contest this decision or if you believe that it has infringed any of your rights listed above, you have the right to appeal to any competent court.


14. SECURITY

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

Access management - authorized person
Access management - concerned person
Username/password

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always a risk when using the Internet to transmit personal information.


15. PERSONAL INFORMATION OF MINORS UNDER REGULATION 2016/679

In accordance with the provisions of Article 8 of Regulation 2016/679, only minors aged 15 and over can consent to the processing of their personal information.

If you are a minor under the age of 15, the consent of a legal representative will be required for the collection and processing of personal information.

We reserve the right to verify by any means that you are over 15 years old or that you have obtained the consent of a legal representative before browsing the site.


16. CONDITIONS FOR AMENDING THE PRIVACY POLICY

This privacy policy can be consulted at any time at the following address:

www.lsbilodeau.com

We reserve the right to modify it to ensure compliance with the law.

Therefore, you are invited to regularly consult this privacy policy to stay informed of the latest changes that will be made to it.


17. ACCEPTANCE OF THE PRIVACY POLICY

By browsing the site, you attest to having read and understood this privacy policy and accept its conditions, particularly regarding the collection and processing of your personal information, as well as the use of cookies.


18. LEGISLATION

We undertake to comply with the legislative provisions set out in:

Private Sector Privacy Act, RLRQ c P-39.1; and/or

Personal Information Protection and Electronic Documents Act, LC 2000, c 5; and

General Data Protection Regulation, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of individuals with regard to the processing of personal data and the free movement of such data, repealing Directive 95/46EC (General Data Protection Regulation) 2016/279.